Cancellation and Refunds Policy
- If you decide to cancel your reservation between 10 and 14 days before the planned arrival date, you will receive a 50% refund of the total booking value or a 60% refund in the form of a future credit note.
- For cancellations within 10 days of the check-in date, the booking becomes non-refundable.
- In the case of partial payment for the booking, any cancellation will be considered non-refundable.
- We value your understanding of these cancellation terms, which have been established to ensure a equitable and transparent process for all our guests.